Online appointment registration platform solution

Analysis of online appointment registration function

1. The first is to customize the menu bar to set up a registration appointment entrance. After the user enters, the nearest hospital is recommended based on the customer's geographical location;
2. After selecting a medical center, there will be a list of departments in the medical center, and the user can select the department that needs to be registered;
3. After entering the department, there is a list of experts in the department (the experts are sorted from top to bottom according to the registration fee), and the consultation time is displayed below the experts;
4. After entering the expert column, there is the specific consultation time period of the expert and the remaining number of registrations within the consultation time period;
5. When the user’s registration time and experts have remaining registration time, choose to make an appointment, fill in personal information and pay for the order;
6. Users can check appointment registration order information, and the information display page has expert consultation time reminders and consultation arrival time recommendations;
7. Users can also query their registered medical records on the setting center page.

Functional decomposition description

Multiple medical clinic positioning Supports the chain operation of multiple medical clinics. When making an appointment, it is recommended to choose the nearest medical clinic based on the geographical location (the list of medical clinics is arranged from top to bottom according to distance).
Select departmentUsers can select the department that needs to be registered. There are doctors from relevant departments in the department column.
Select a doctor After the user selects a doctor, he enters the doctor page, which displays detailed doctor consultation information: consultation time, remaining number sources for the day's time period, the background can set the doctor's consultation time, the number of appointments at any time period on the day, and the client display data is automatically updated based on the registration data.
Order informationAfter selecting a doctor, the user fills in the new patient information: fill in the name, phone number, and submit.
Payment order Complete the filling in the medical information on the appointment interface, submit the order, and after successful payment, the system will assign a number based on the remaining number of registrations for the expert. If the order is only submitted without payment, the system will not arrange the number.
Order reminder If the reservation is successful, a registration number will be assigned to the reservation customer, and a WeChat push notification and SMS notification will be sent.
Order View After the appointment is successful, the user can check the appointment registration order information page. The page will gently prompt the doctor's consultation time, as well as the recommended arrival time for the user, and prompt the user to go to the clinic to pick up the consultation process (the page content can be edited and modified in the background).
Order refund Supports the setting of a refund mechanism: ① No refund will be given on the day of scheduled treatment; ② Full refund will be given for refunds made more than two days in advance. A handling fee of 5% of the registration fee will be charged for refunds within two days.
Keyword search The registration page needs to have a search function. The search can search for relevant doctors by keywords such as disease type, doctor, etc., so that the patient can find the doctor he likes.
Order printing For reservations made on WeChat, the management backend supports the function of printing registration orders.
Medical clinic management supports adding multiple medical clinics, setting the medical clinic location, medical clinic name, business hours, etc.
Department management supports adding multiple departments, and the hospital can choose to operate departments according to the actual situation.
Doctor managementManage doctor information, including doctor positions, achievement introductions, consultation time, number of registrations, etc. It is allowed to set consultation schedules within a month.
Order management supports viewing all orders, filtering orders by hospital, department, etc., viewing orderer information, printing orders, etc.

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Online appointment registration platform solution

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